All media enquiries should be directed to the CMA press office by email on or by phone on 020 3738 6460.Nonetheless, we’re giving LifeLock’s customer support a positive rating, mainly due to the fact that it’s available 24/7. For more information, visit the NortonLifeLock/Avast case page. We’ve noticed that most of the support agents we talked to were more familiar with Norton’s antivirus products than LifeLock’s ID protection services.Any questions about how the CMA’s decision affects the timeline for the deal should be directed to NortonLifeLock and Avast.The CMA then has a further 5 working days to consider whether to accept any offer instead of referring the case for an in-depth phase 2 investigation. LifeLock identity theft protection is not available in all countries. The LifeLock Brand is part of NortonLifeLock Inc. NortonLifeLock and Avast now have 5 working days to submit proposals to address the CMA’s competition concerns. Contact Lifelock Support - Norton Phone Number, and Chat Support. Unless the companies can offer a clear-cut solution to address our concerns, we intend to carry out an in-depth phase 2 investigation. NortonLifeLock’s proposed purchase of Avast could lead to a reduction in competition in the UK and ultimately a worse deal for consumers when looking for cyber safety software. We are living more of our lives online and it is vital that people have access to competitive cyber safety software when seeking to protect themselves and their families. This could lead to UK consumers getting a worse deal when looking for cyber safety software in the future.ĭavid Stewart, CMA Executive Director, said: Products include antivirus software (also known as endpoint security software), privacy software (such as VPNs) and identity protection software.Īs the companies are close competitors, with few other significant rivals, the Competition and Markets Authority (CMA) is concerned that if completed the proposed deal could lead to a reduction in competition in the UK market. NortonLifeLock and Avast both offer cyber safety software to consumers under a variety of different brands.
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